Privacy Policy
Introduction
This privacy policy aims to inform you about how beau vent collects, uses, and protects your personal data when you use our website www.beauvent.fr and when you purchase our products.Data Controller
Company name: beau ventData Collected
We collect several types of personal data when you use our website:
- Identification data: first name, last name, postal address, email address, phone number.
- Transaction data: information about purchased products, payment information.
- Connection data: IP address, browser type and version, browsing data.
- Preference data: your product preferences, reviews, and comments.
- Purpose of Data Processing
The collected data is used for the following purposes:
- Order and delivery management: processing, tracking, and shipping orders.
- Customer service: managing complaints, returns, and exchanges.
- Marketing: sending newsletters, promotional offers, and commercial communications (with your consent).
- Site improvement: analyzing navigation and purchasing behavior to improve our services and user experience.
- Legal compliance: ensuring compliance with legal and regulatory obligations.
- Legal Basis for Data Processing
The processing of your personal data is based on the following legal grounds:
- Contract performance: for data necessary to perform the services you requested.
- Consent: for data collected for marketing and analysis purposes, with your explicit consent.
- Legitimate interest: to improve our services and secure our website.
- Legal obligation: to comply with legal obligations to which we are subject.
- Data Recipients
The collected data is intended for beau vent’s internal departments. It may also be shared with third parties, such as:
- Service providers: carriers, payment service providers, hosting providers, etc.
- Competent authorities: in the case of legal requests or to comply with legal obligations.
- Data Retention Period
We retain your personal data for no longer than necessary for the purposes for which it was collected:
- Customer account data: as long as your account is active and for a period of 3 years after its closure, to fulfill any legal obligations or protect our interests in case of litigation.
- Transaction data: for 10 years to comply with legal accounting and tax obligations, in accordance with Article L123-22 of the French Commercial Code.
- Marketing data: until you unsubscribe or withdraw your consent.
- Your Rights
In accordance with applicable regulations, you have the following rights regarding your personal data:
- Right of access: obtain confirmation that your data is being processed and access your personal data.
- Right to rectification: request the modification of your personal data if it is inaccurate or incomplete.
- Right to erasure: request the deletion of your personal data under certain circumstances.
- Right to restrict processing: request the suspension of your data processing in certain cases.
- Right to object: object to the processing of your data for legitimate reasons or for marketing purposes.
- Right to data portability: receive your personal data in a structured, commonly used format and transmit it to another data controller.
To exercise these rights, you can contact us at the following address: [Contact Email].
Data Security
We implement technical and organizational security measures to protect your personal data from destruction, loss, alteration, unauthorized disclosure, or access.Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately after being posted on the website. We encourage you to regularly review this page to stay informed of our practices.Contact
For any questions regarding this privacy policy or to exercise your rights, you can contact us at the following address: contact@beauvent.fr
Legal Notice
- Legal Information
Website publisher:
Company name: beau vent
Legal form: LLC (SARL)
Head office: 535 Route des Lucioles, Les Aqueducs Building 3, 06560 Valbonne, France
RCS Registration number: 984 387 878
VAT number: FR04984387878
Website Hosting
Host:
Host name: [HOSTINGER]
Host address: [FRANCE]Intellectual Property
All elements of the website www.beauventparfums.fr, whether visual or audio, including the underlying technology, are protected by copyright, trademarks, or patents. They are the exclusive property of beau vent.Personal Data
Purpose of data processing:
The data collected on this website is necessary for order management and the improvement of services offered. It is intended for internal use by beau vent and may be shared with beau vent’s service providers involved in order fulfillment.
Right of access, rectification, and objection:
In accordance with the “Data Protection Act” of January 6, 1978, as amended, and the General Data Protection Regulation (GDPR), you have the right to access, rectify, port, and delete your personal data, as well as the right to limit or object to the processing of such data.
You can exercise these rights by sending an email to contact@beauvent.fr or a letter to the following address:
535 Route des Lucioles, Les Aqueducs Building 3, 06560 Valbonne, France.
Cookies
The website www.beauvent.fr uses cookies to enhance the user experience, audience measurement, and the features offered. By continuing to browse this site, you agree to the use of cookies. You can disable cookies by changing your browser settings.Limitation of Liability
Beau vent strives to provide the most accurate information possible. However, it cannot be held liable for omissions, inaccuracies, or failures in updates, whether caused by itself or by third-party partners who provide this information.Applicable Law and Jurisdiction
Any dispute related to the use of the website www.beauvent.fr is subject to French law. Exclusive jurisdiction is granted to the competent courts of Grasse, France.Contact
For any questions or information about the products featured on the website, or about the website itself, you can send a message to the following address: contact@beauvent.fr
Refunds and Returns
Delivery
- Delivery Areas: We deliver our products to mainland France and countries within the European Union. For deliveries outside these areas, please contact us directly.
- Delivery Times: Orders are processed and shipped within 5 business days from receipt of payment. Delivery times vary depending on the destination and chosen delivery method, and are estimated between 3 to 5 business days.
- Delivery Fees: Delivery fees are calculated based on the weight of the order and the destination. They are indicated at the time of order confirmation.
- Order Tracking: A confirmation email with a tracking number will be sent to you once your order has been shipped. You can track the delivery progress via the provided link.
- Delivery Issues: In case of delays, lost packages, or damaged parcels, please contact us as soon as possible at contact@beauvent.fr. We are committed to finding a quick and satisfactory solution.
Refunds
- Right of Withdrawal: In accordance with current legislation, you have a period of fourteen (14) calendar days from the date of receipt of your order to exercise your right of withdrawal without having to provide reasons or pay penalties.
- Return Procedure: To exercise your right of withdrawal, please notify us by email at contact@beauvent.fr, specifying your order number and the products concerned. Products must be returned in their original condition and complete (packaging, accessories, manual, etc.) to the following address: 535 Route des Lucioles, Les Aqueducs Building 3, 06560 Valbonne, France. Return shipping costs are your responsibility.
- Refund Conditions: We will refund the full amount paid, including initial shipping fees (except for additional costs arising from choosing a delivery method other than the least expensive standard delivery option we offer), within fourteen (14) days of receiving the returned products. The refund will be made using the same payment method as the original order.
- Defective or Non-compliant Products: If you receive a defective or non-compliant product, please contact us immediately at contact@beauvent.fr with photos of the product in question. We will offer you an exchange or a full refund, including return shipping costs.
Terms and Conditions of Sale
Preamble
These terms and conditions of sale (TCS) apply to all product sales made by the company beau vent, registered with the RCS of Grasse under number 984 387 878, whose head office is located at 535 Route des Lucioles, Les Aqueducs Building 3, 06560 Valbonne, on its website www.beauvent.fr (hereinafter referred to as the ‘Site’).
Acceptance of the Terms and Conditions of Sale
Any order placed on the Site implies unconditional acceptance of these terms and conditions of sale. The acceptance of the TCS is confirmed by checking the appropriate box during the order process.Products
The products available for sale are those displayed on the Site at the time of the Client’s visit. The products are described and presented as accurately as possible. However, if errors or omissions occur regarding this presentation, beau vent cannot be held liable.Prices
The prices of the products are indicated in euros, including all taxes (TTC). Delivery fees are indicated before the order is confirmed by the Client. Beau vent reserves the right to modify its prices at any time, but the products will be billed based on the rates in effect at the time the order is confirmed.Orders
The Client’s confirmation of the order signifies acceptance of the prices and product descriptions available for sale, as well as these TCS. Upon receipt of the order, a confirmation email will be sent to the Client.Payment
Payment is due immediately upon ordering, including for pre-ordered products. Payments are made using the payment methods available on the Site: credit card, PayPal, etc. Beau vent uses a secure payment system to ensure the confidentiality of banking data.Delivery
Products are delivered to the shipping address provided during the order process. Beau vent commits to shipping orders as quickly as possible. Delivery times are indicative, and beau vent cannot be held liable for delays due to reasons beyond its control.Right of Withdrawal
In accordance with applicable law, the Client has a period of fourteen (14) calendar days from the date of receipt of the products to exercise their right of withdrawal without providing reasons or incurring penalties. Products must be returned in their original condition and complete (packaging, accessories, manual, etc.), allowing them to be resold as new.Returns and Refunds
If the right of withdrawal is exercised, beau vent will refund the Client the full amount paid, including initial shipping fees, within fourteen (14) days from the receipt of the returned products.Warranties
Products sold on the Site benefit from the legal warranty of conformity and the warranty against hidden defects, allowing the Client to return defective or non-compliant products. Any request must be made via the contact form available on the Site.Liability
Beau vent cannot be held liable for non-performance of the contract in the event of stock shortages, product unavailability, force majeure, or total or partial disruption or strike, particularly affecting postal services, transportation, and/or communications.Intellectual Property
All elements of the Site are and remain the intellectual and exclusive property of beau vent. No one is authorized to reproduce, exploit, redistribute, or use any part of the Site, whether software, visual, or audio, for any purpose, even partially.Personal Data
The information collected by beau vent during a Client’s order is necessary for the management of the order and may be partially or fully shared with beau vent’s service providers involved in order fulfillment.Applicable Law and Disputes
These TCS are governed by French law. In the event of a dispute, the parties commit to seeking an amicable solution before bringing the matter before the competent courts.Contact
For any questions or complaints, the Client may contact beau vent at the following address: contact@beauvent.fr.